It takes a certain type of person to be a good leader. Experience is one major factor but confidence in one's ability to lead others in a positive way - in order to bring out the best in less experienced others - that's the mark of being a truly great leader.
No Love Lost
Staying at certain venues over the last week, it was clear where leadership was either the gel in making a successful establishment or absence the failure. Junior, inexperienced staff, left to manage the best they could on their own, with no experienced mentor helping to steer these mostly nice but ineffective youngsters along, meant that I had to give my second review (as positively as I could) on an establishment that promised so much and yet failed to deliver. Not that this had a really negative effect on our stay - it was just a bit disappointing on our 11 year anniversary to have stayed somewhere with love in it's name - that ironically, felt so unloved.
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